Contact support
Our support team is available 24/7 on Telegram.
Telegram support
The fastest way to get help is via Telegram. Message us at t.me/vanishfinance and a team member will respond as soon as possible.
For non-urgent enquiries you can reach us at team@vanish.finance.
Before contacting support
- Check the relevant docs page for your issue
- Check the status page at vanish.finance/status for any known issues
- Have your username ready (never your password or seed phrase)
- Include as much detail as possible — merchant name, amount, time of issue
⚠️Vanish support will never ask for your password, seed phrase, or 2FA codes. If anyone claiming to be Vanish support asks for these, it is a scam.